Discount codes cannot be combined.

During Sales, discount codes, other promotions and Trail Points cannot be used. If discounts are used on top of sale items, an invoice will be sent for the balance owing. Orders will not be worked on until paid in full.

Custom requests and products will not be accepted during times there are sales and promotions happening.

Products will be made in their original and default form. No custom re-arranging of placements or alterations will be accepted (aside from chosen and paid for Collar + Leash add-ons).

Custom and discontinued colors and widths are non-returnable and non-refundable.