Our products are trail tested in British Columbia's beautiful mountains, lakes and oceans.

Here at Outbound Canine Co., we are dedicated to making strong and reliable dog gear for all your adventures. If anything becomes wrong with your Outbound Canine product, please reach out to us to discuss your options.

If you have received an Outbound Canine item that you suspect has a defect, please let us know right away.

Approved claims will be issued an e-Gift Card for the full replacement value of the product or sent a replacement product. Our warranty does not include damage caused by any of the following:

• Improper use or misuse of the product
• Damage caused by chewing, cleaning, disassembly, alterations, or modifications
• Damage caused by or resulting from abuse or fire
• Normal wear and tear - including chipping and scratching of hardware, scratching and staining on Biothane

 

Upon completing the form, a photo is required of the product in question. The uploaded photo is to be clear, in light, and in focus. Blurry and unclear photos will not be looked into.

Please fill out our Warranty Form below to start your Submission!